Once people know that our members and clients order online or over the phone for convenience, and then we hand deliver, they wonder if it is ok to come in.
Here's the answer from a recent client:
“Amazing customer service. I did not realize that they typically don't do "walk-in, walk-out" appointments. I showed up looking to just pick something out for my girlfriends birthday, and instead of turning me away and making me request a bouquet over the phone or online, she instead took me back into their private shop and flower fridge and helped me pick out individual flowers. Then, she prepared the bouquet and had me priced and checked out within 10 minutes. I'm so thankful for the service, and the flowers were BEAUTIFUL. Give them your business! They will take care of you!”
Alec B. Tempe
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When is the last time someone walked up to you after the event and ask 'Can I have your card please? I really want to connect with you!' because of your raffle donation?... 2 Questions and 3 Tips to help you make this happen.